Customer login | Bangkok Self Storage

Existing customers

Customer login

Pay your invoice, check your balance and update your details. This page is for customers who already rent a room or locker with us.

WELCOME BACK

Log in to your account

Your invoices, payments and details, all in one place.

Login not loading? Open the customer portal in a new tab or message us on LINE, or call 086 888 5121.

Card payments processed securely by Stripe.

First time here? Set up in 3 steps

1 Click Sign up, just under the Login button.
2 Enter the email address you gave us when you rented. It is the one your invoices are sent to.
3 We email you a link. Open it, set your password, then come back here and log in.

Not sure which email we have on file? Message us on LINE or call 086 888 5121 and we will check for you.

Questions about your account

How do I see my invoices and what I owe?+

Log in above. Invoice History lists every invoice, and the total currently due shows on the left.

How do I pay by card?+

Log in above and open Make a Payment. You can pay what is due now, or pay ahead for the coming months. Card payments are processed securely by Stripe through our storage management system.

Can I set up automatic payments?+

Yes. Open Auto Payment and save a card. We charge it each month, so you never miss a due date.

Where can I see what I have already paid?+

Open Payment History for a record of every payment.

Can I send you documents online?+

Yes. Open Upload Documents to send us ID or company papers without visiting the office.

How do I change my phone, email or address?+

Log in and click Change Profile.

I did not get the sign-up email.+

Check your spam folder first. The email goes to the address on your rental agreement, so a different address will not work. Message us on LINE or call 086 888 5121 and we will confirm the address we have.

I forgot my password.+

Click Forgot Password under the Login button. We email you a link to set a new one.

Can I pay without logging in?+

Yes. Transfer to the bank account shown on your invoice and send the slip on LINE or to payment@bangkokselfstorage.com. You can also pay by card or cash at our Rama 4 office, open daily 09:00 to 18:00.

OTHER WAYS TO PAY

Bank transfer to the account on your invoice, then send us the slip on LINE ↗ or to payment@bangkokselfstorage.com. Card or cash at the Rama 4 office, daily 09:00 to 18:00.

NEW CUSTOMER?

This page is for existing storage payments. To rent a room or locker, book online with live availability.

Book online →